Legal
Privacy Policy
Last updated: July 28, 2026. This page is maintained by Creatable to answer common questions about how we handle your information.
1. Information we collect
When you use Creatable, we may collect account information (such as your name, email address, and profile picture), campaign details (brand names, platforms, posting handles, and performance metrics), and payment information processed by our billing provider. We also collect usage data — like feature interactions and error logs — to help improve the Service.
2. How we use your information
We use your information to provide and improve Creatable, including campaign tracking, income estimation, reminders, and customer support. We may also use it to communicate product updates, billing notices, and promotional messages, which you can opt out of at any time.
3. Sharing and disclosure
We do not sell your personal information. We may share it with trusted service providers — such as payment processors, hosting providers, and analytics tools — who are bound by confidentiality obligations. We may also disclose information if required by law or to protect our rights and users.
4. Cookies and tracking
Creatable uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the app is used. You can manage cookie settings through your browser, though some features may not work properly if cookies are disabled.
5. Data security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse, including encryption, access controls, and regular monitoring. However, no online service is completely secure, and we cannot guarantee absolute security.
6. Data retention
We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, or enforce our agreements. You may request deletion of your account and data at any time.
7. Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal information. To make a request, contact us at creatable.help@gmail.com.
8. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email. Continued use of Creatable after changes means you accept the updated policy.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please reach out at creatable.help@gmail.com.
This page is app-owned editable content, not legal advice or an independent verification. If you need privacy terms tailored to your jurisdiction or business, please consult a qualified attorney.